PRIVACY POLICY – BULLET TIMEPIECES LLC
Last Updated: November 9, 2025
1. Introduction
Welcome to Bullet Timepieces LLC ("we," "us," "our"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase our products, or use our services.
2. Information We Collect
We collect various types of information in connection with the services we provide, including:
Personal Information: Name, address, email address, phone number, payment information, and other contact details.
Transaction Information: Details about the watches you buy, sell, trade, or request sourcing for, including purchase history and preferences.
Technical Information: IP address, browser type, operating system, and other technical details collected through cookies and similar technologies.
Usage Information: Information about how you use our website, including pages visited, time spent on the site, and other usage data.
Watch-Specific Information: For selling or consignment services, we may collect details about your watch, including brand, model, reference number, serial number, condition, service history, and photographs.
3. How We Collect Information
We collect information in the following ways:
Directly from You: When you create an account, make a purchase, submit a sourcing request, sell or trade a watch, contact us for customer service, or subscribe to our email list.
Automatically: Through cookies and similar technologies when you visit our website.
From Third Parties: Such as payment processors (Zelle, wire transfer services, escrow companies), shipping companies (FedEx, UPS), and marketing partners.
4. Use of Information
We use the information we collect for various purposes, including:
To Provide Services: Processing transactions, delivering products, sourcing watches, evaluating watches for purchase or consignment, and providing customer support.
To Improve Our Services: Analyzing usage data to enhance our website and services.
To Communicate with You: Sending order confirmations, shipping updates, sourcing updates, marketing communications (if opted-in), and responding to inquiries via phone, email, text, or WhatsApp.
To Comply with Legal Obligations: Meeting regulatory requirements, verifying authenticity, and protecting against fraud.
5. Sharing of Information
We may share your information with:
Service Providers: Third-party companies that perform services on our behalf, such as payment processing (Zelle, wire transfer services, escrow providers), shipping (FedEx, UPS), authentication services, and marketing platforms.
Legal Authorities: When required by law or to protect our rights and property.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
We do not sell or rent your personal information to third parties.
6. Data Security
We implement various security measures to protect your personal information, including:
Encryption: Using SSL encryption to protect data transmitted over the internet.
Access Controls: Limiting access to personal information to authorized personnel only (primarily Mike Cattell, owner and operator).
Secure Payment Processing: Using secure methods such as Zelle, wire transfer, and escrow to protect financial transactions.
Regular Monitoring: Conducting regular reviews of our security practices to identify and address vulnerabilities.
7. Your Rights
You have certain rights regarding your personal information, including:
Access: The right to request a copy of the personal information we hold about you.
Correction: The right to request corrections to any inaccurate or incomplete information.
Deletion: The right to request the deletion of your personal information, subject to certain legal exceptions (e.g., transaction records required for tax or legal purposes).
Opt-Out: The right to opt out of receiving marketing communications from us at any time. You will still receive transactional emails related to your purchases or services.
To exercise any of these rights, please contact us using the information provided below.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about your use of our website, including pages visited, time on site, and user preferences. Cookies help us improve your experience and analyze website performance.
You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features on our website.
9. International Data Transfers
Your personal information may be transferred to and processed in countries outside of your country of residence, including the United States. We take steps to ensure that your information receives an adequate level of protection in the jurisdictions where it is processed.
10. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Transaction records are typically retained for a minimum of 7 years for tax and legal compliance.
11. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
12. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date at the top of this page. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Bullet Timepieces LLC
Owner: Mike Cattell
Email: Mike@Bullettimepieces.com
Phone: (734) 740-8769